Universal Credit, LCWRA and ADP
Practical help with benefits forms.

Tell us what happened.
Health and benefit forms ask about details of everyday life that can be hard to put into words. We help describe genuine difficulties accurately, without exaggerating or leaving out relevant information.
How we can help
Administrative support for Universal Credit forms, work capability information and Scottish Adult Disability Payment applications. We organise records, correspondence and daily-living examples. LCWRA is a determination within UC, not a separate benefit of that name.
- Universal Credit forms
- Work capability information including LCWRA
- Scottish Adult Disability Payment applications
What to bring to our conversation
Prepare the form or official message, previous decisions, deadlines and documents you already hold. Think of specific examples from a typical day. You need not email medical records with your first enquiry.
What happens after we speak
We agree which stage needs support, what is missing and how we can help prepare documents, with indicative costs before instruction. We do not replace medical assessment or the authority’s decision.
We start with an honest conversation.
You do not need to arrive with a solution. Tell us what happened and the help you need. Once we have enough information, we explain how we can assist and the indicative costs of the proposed work.
We listen to your story
Tell us what happened, what matters most and what help you expect. You do not need to know legal terms or procedures.
We explain the options
Once we have enough information, we explain how we can help, the steps we propose and any relevant limits.
We agree scope and costs
Before work begins, we explain the proposed scope and indicative costs, agree communication and identify the next step. You decide whether to instruct us.
A useful question
Will you write the answers for me?
We help you understand questions and express your real circumstances. Answers must be factual and you check the documents before submission.