PIP in England and Wales
Describe everyday difficulties clearly and accurately.

Tell us what happened.
PIP concerns how health affects everyday life, not just a diagnosis. We ask about real situations such as cooking, washing, communicating and moving around. The aim is an accurate account of your needs, not a story shaped to a desired award.
How we can help
Administrative help preparing forms, organising existing evidence and understanding correspondence. We can help gather information for mandatory reconsideration. This page concerns England and Wales; new Scottish claims are for ADP and Northern Ireland has a separate PIP process.
- PIP form assistance
- Evidence and correspondence organisation
- Information for mandatory reconsideration
What to bring to our conversation
Prepare the form, any decision, response deadline and existing information about treatment and daily difficulties. Specific examples and the frequency and nature of help are useful.
What happens after we speak
We agree support, missing information and indicative costs. We do not produce medical opinions, promise points or guarantee an award. Every account must reflect your actual circumstances.
We start with an honest conversation.
You do not need to arrive with a solution. Tell us what happened and the help you need. Once we have enough information, we explain how we can assist and the indicative costs of the proposed work.
We listen to your story
Tell us what happened, what matters most and what help you expect. You do not need to know legal terms or procedures.
We explain the options
Once we have enough information, we explain how we can help, the steps we propose and any relevant limits.
We agree scope and costs
Before work begins, we explain the proposed scope and indicative costs, agree communication and identify the next step. You decide whether to instruct us.
A useful question
Is a diagnosis enough to prepare the form?
Information about the effects on particular activities is also needed. We organise this using your experience and existing records.