Tell us what happened.
Want to know what an employer or service provider holds about you? Perhaps an earlier response seems unclear or incomplete. We discuss the information you need and the purpose of your request.
How we can help
We help define a SAR or DSAR, identify the controller and prepare correspondence. We review responses, possible restrictions and next steps, including regulator complaints. Data access is not an unconditional entitlement to every document.
- Request scope and preparation
- Response and exemption review
- Correspondence and regulator complaints
What to bring to our conversation
Gather the original request, proof of sending, responses and a short account of your relationship with the organisation. Identify relevant periods, events or data categories. We agree the authority needed to act for you.
What happens after we speak
We propose request preparation, response review or further correspondence, with indicative fees for our work clearly separated from the controller’s handling of your request.
We start with an honest conversation.
You do not need to arrive with a solution. Tell us what happened and the help you need. Once we have enough information, we explain how we can assist and the indicative costs of the proposed work.
We listen to your story
Tell us what happened, what matters most and what help you expect. You do not need to know legal terms or procedures.
We explain the options
Once we have enough information, we explain how we can help, the steps we propose and any relevant limits.
We agree scope and costs
Before work begins, we explain the proposed scope and indicative costs, agree communication and identify the next step. You decide whether to instruct us.
A useful question
Must I use the term DSAR?
No. The substance of the request matters, not the abbreviation. We help express it clearly for your circumstances.